Privacy Policy

Privacy Policy

Innovex Tax Consultant Co. respects the privacy of its website visitors, prospective clients, clients, business contacts, and other individuals whose personal data we may process in connection with our services.

This Privacy Policy explains how Innovex Tax Consultant Co. (“Innovex,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal data when you visit https://taxinnovex.ae/, contact us, request information or a consultation, or otherwise interact with our business.

We provide professional services that may involve tax, accounting, bookkeeping, internal audit, payroll-related support, management consultancy, and related business advisory activities. Depending on the nature of your interaction with us and the services requested, the information we process may extend beyond ordinary website contact details and may involve business, financial, employment, or other information provided to us for a legitimate professional purpose.

If anything in this policy is unclear, or if you have questions about how we handle your data, contact us using the details at the end of this page.

Scope of this Policy

This policy applies to personal data collected through our website, including contact forms, quote and consultation requests, email correspondence, and phone or WhatsApp communication initiated through the site. It also covers personal data we collect in the course of delivering tax, VAT, audit, and accounting services to clients, to the extent that data reaches us through the website or related digital channels.

It does not override any separate engagement letter, confidentiality agreement, or service contract you sign with us, which may set out additional or more specific terms for how we handle information tied to that engagement.

Why We Collect This Information

We collect and process personal data for the following purposes:

  • To respond to your enquiries, quote requests, and consultation bookings
  • To deliver the tax, VAT, audit, accounting, or advisory services you have engaged us for
  • To meet our obligations to the Federal Tax Authority and other UAE regulators where required as part of client engagements
  • To maintain records required under UAE commercial, tax, and professional conduct regulations
  • To operate, secure, and improve our website
  • To send you updates or marketing communications about our services, where you have agreed to receive them
  • To detect and prevent fraud or misuse of our website and services

Under the PDPL, our processing of your data relies on one or more of the following legal grounds: your consent, the steps necessary to enter into or perform a service engagement with you, compliance with a legal or regulatory obligation, or our legitimate business interests, applied in a manner that does not override your fundamental rights.

Our Approach to Personal Data

We process personal data in connection with our business activities and professional services. Our approach is guided by applicable UAE data protection requirements, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.

The way we process information may depend on several factors, including:

  • How you interact with us
  • The services you request or receive
  • The nature of our professional relationship with you or your organization
  • The type of information required to provide the requested service
  • Our contractual, legal, regulatory, or professional responsibilities

We aim to collect and use personal data only for legitimate and relevant purposes connected with our website, business operations, client relationships, and professional services.

Information We Collect

  • Information You Provide Directly

When you fill out a contact form, request a consultation or quote, email us, or call our office, we may collect your name, company name, job title, email address, phone number, and the content of your message. If you engage us for tax, VAT, audit, or accounting services, we may also collect the business and financial information needed to carry out that work, which can include trade license details, Emirates ID or passport copies, financial statements, tax registration numbers, and supporting documentation you or your business submits.

  • Information Collected Automatically

Like most websites, ours generates log data when you visit, including your IP address, browser type, internet service provider, referring and exit pages, and the date and time of your visit. This information helps us understand site traffic and performance and is not, on its own, used to identify you personally.

  • Information from Cookies

Our website uses cookies and similar technologies to remember your preferences and understand how visitors use the site. Depending on the tools active on the site at any given time, this may include analytics cookies that help us measure traffic and site performance. You can control or disable cookies through your browser settings. Doing so may affect how some parts of the site function.

How We Store and Protect Your Information

We apply administrative, technical, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or loss. Access to client financial and tax information is restricted to personnel who need it to carry out their work, consistent with the confidentiality obligations that apply to our profession.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal data, we will take appropriate steps in line with our obligations under the PDPL.

How Long We Keep Your Information

We retain personal data only for as long as needed to fulfill the purposes described in this policy, including the record-keeping periods required under UAE tax, commercial, and audit regulations. Once that period lapses and there is no other legal reason to keep the information, we take reasonable steps to delete or anonymize it. Specific retention periods vary by document type and engagement, and can be confirmed on request.

Sharing Your Information

We do not sell your personal data. We may share it in the following circumstances:

  • With regulators and government authorities, such as the Federal Tax Authority, where disclosure is required by law or necessary to complete a filing or engagement on your behalf
  • With trusted third-party service providers who support our operations, such as IT, hosting, and software providers, bound by confidentiality and data protection commitments
  • With professional advisors, such as legal counsel, where necessary to protect our rights or meet a legal obligation
  • With your consent, or at your direction, in any other circumstance

Cross-Border Data Transfer

Innovex Tax Consultant Co. operates in the United Arab Emirates, but some of the technology or service providers used in connection with our website or business operations may process information outside the UAE.

If any personal data is transferred outside the UAE, such as through a cloud-based software or email provider with servers located abroad, we take steps consistent with PDPL requirements to confirm the receiving party maintains an adequate level of protection for that data.

Your Rights Under the PDPL

As a data subject under the PDPL, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data, subject to legal and regulatory record-keeping requirements
  • Request that we restrict certain processing of your data, under applicable conditions
  • Object to certain processing of your data
  • Request a copy of your data in a portable format, where technically feasible
  • Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before that withdrawal.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required under the PDPL and its executive regulations.

Children’s Privacy

Our website and professional services are primarily intended for businesses, professionals, and adults.

We do not knowingly seek to collect personal data directly from children for independent commercial purposes through our website.

If you believe that personal data relating to a child has been provided to Innovex Tax Consultant Co. without appropriate authority, please contact us so that we can review the circumstances and take appropriate action.

This section does not prevent us from processing information relating to a minor where such processing is necessary, lawful, and connected with a legitimate professional engagement or another applicable purpose.

GDPR

The European Union’s General Data Protection Regulation (GDPR) may apply to Innovex Tax Consultant Co. only in specific circumstances, depending on factors such as the location of the individual concerned and the nature of the relevant processing activity.

We do not state that the GDPR applies to every visitor, client, or interaction simply because our website may be accessible from outside the UAE. If GDPR applies to a particular processing activity, the relevant rights and obligations will be assessed in accordance with the applicable requirements.

Where appropriate, we may provide additional information to affected individuals regarding GDPR-related processing.

California Privacy Rights

California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may apply only in specific circumstances. This Privacy Policy does not represent a statement that Innovex Tax Consultant Co. is generally subject to the CCPA or CPRA.

If applicable California privacy requirements apply to a particular processing activity, we may provide additional notices or disclosures as required by law.

Third-Party Websites and External Links

Our website may contain links to websites, platforms, or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites that are not operated by us.

We encourage you to review the privacy policy of a third-party website before submitting personal information to that website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law, including updates to the PDPL and its executive regulations.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, reach out to us:

Innovex Tax Consultant Co.

Office 103, Abdulrazaq Ali, Hassan Alzarouni Building, Hor Al Anz East, Dubai, UAE

Email: taxinnovex@gmail.com

Phone: +971 50 212 3398 / 04 386 4488